Terms and Conditions

This website has been built and is operated by Blue Guru Conservation.

Blue Guru Conservation is a Thai Limited company with full membership of the Tourism Authority of Thailand (TAT no. 33/03986). Blue Guru is also a member of the Thai Diving Association. Blue Guru's diving instructors are fully qualified and insured PADI professionals.

Below we outline the terms and conditions that apply when booking your holiday, course or trip with Blue Guru Conservation. These provide you with information on the following:

• - What you need to do to secure your booking.
• - When full payment is required.
• - What happens if you need to cancel your booking at the last minute.
• - What happens if we, in those rare circumstances, need to change a booked trip / tour / course.

What you need to know

All Blue Guru Diving courses, diving trips & safaris, accommodation bookings are sold subject to the following conditions:

Making a booking

• - Please provide all information requested to help us manage your reservation and booking as quickly as possible.
• - Please book as early as possible to avoid disappointment.
• - Mr.Chuoi and Baan Lions Homestay bookings must be booked with boat transfers from Khuraburi pier as we have found logistical issues arising from independent transfer arrangements. Golden Buddha boat transfers are handled by the resort.

Our prices

• - All of our prices are quoted in Thai Baht.
• - All prices are subject to a supplemental 10% Service Fee (this covers all payment charges & Thai taxes) unless stated otherwise.
• - Prices of Golden Buddha products only - accommodation, food, yoga, massage - are subject to a 10% Service Fee and 7% Governement Tax.
• - These prices may be quoted in British Pounds Sterling, US Dollars and Euros for your convenience

Paying for your holiday

• - Full payment is required on booking
• - There are two ways to make payment – by electronic bank transfer or via PayPal.

• - To make a booking via bank transfer, please contact us to obtain details.
• - To pay via Paypal we will send you a secure link.

If you need to cancel your booking at the last minute

For courses, trips and packages provided by Blue Guru Conservation the following cancellation policy will apply:

• - Cancellations 60+ days before arrival: refund of 70% of total booking value
• - Cancellations 30-60 days before arrival: refund of 50% of total booking value
• - Cancellations 7-30 days before arrival: refund 30% of total booking value
• - Cancellations within 7 days before arrival: no refund

What happens if we need to change your booking

• - Although every effort will be made to operate the trips as advertised, Blue Guru Conservation reserves the right (at our sole discretion and without penalty) to make alternative arrangements as we see fit if caused by poor weather conditions, medical emergency, technical problems to vehicles, flight delay or other circumstances beyond our control
• - Where it is in the interest of tour / trip / course members that an itinerary be shortened or altered, such alterations may be made without penalty to the company.
• - Where demand causes the rescheduling of a Surin trip for a Tachai trip or vice versa, such alteration may be made without penalty to the company
• - Where demand causes a speedboat trip to be rescheduled as a 'Chandida' trip or vice versa, such alteration may be made without penalty to the company
• - Where Blue Guru Conservation make a 'full refund' for a trip or activity, the amount refunded will be the full net price. The service fee will be retained to cover all bank charges & exchange rate losses.

Our liability

• - We act as an agent for airline, hotel, and in some cases transport companies and assume no liability in connection with their services.
• - Blue Guru Conservation will not be responsible for any act, omission, error or any injury, delay, irregularity, government regulations, theft or strikes over which we have no control.
• - Blue Guru Conservation are not responsible for nor can be held liable for damage or loss of customer equipment.

Diving and Conservation Permits

Like with all great Natural Marine Parks around the globe, the local Governments and Authorities impose local Permit charges to all guest and visitors a like. Here in Thailand we have several marine parks of this type.
The following charges will apply to all our guests and will either be collected in advance or on the day of the activity:

• - For short trips Koh Surin Marine Park fees are charged independently of the trip and are charged at the following rate of 400Baht entry followed by a per diem diving fee of 200Baht.

Fitness for scuba diving

All divers are required to be fit to dive, for their own safety & for the safety of our staff & other customers. Blue Guru reserve the right to refuse individuals to dive if they are not considered fit to dive. This includes being hungover or under the influence of drink/drugs, given the increased risks when diving in such a condition. In these circumstances, no refund would be given.

Any further questions, please contact us.
We look forward to welcoming you to Koh Phra Thong